Duquesne Light Company 2015 - 2017
Help Desk Analyst
Coventry Health Care Oct 2013 - Sep 2014
Technology Service Center Representative
K&L Gates Jul 2013 - Sep 2013
Help Desk Specialist
Eaton Jul 2013 - Jul 2013
Help Desk Specialist
Pomeroy Sep 2005 - Jun 2013
Help Desk and Technician Support
Education:
Devry University 2004 - 2005
Bachelors, Business Management
Kean University 2003 - 2004
Devry Institute of Technology, Woodbridge Nj 1987 - 1989
Associates, Electronics
David Brearley Regional High School
Devry University
Skills:
Networking Troubleshooting Technical Support Active Directory Help Desk Support Process Improvement Technical Writing Windows Xp Windows 7 Leadership Research Databases Hardware Vpn Sharepoint Training Vmware Customer Service Computer Hardware Vendor Management Time Management Technical Course Development Teaching Written Communication Analytical Thinking Virtual Private Network Business Process Improvement
Interests:
Children Civil Rights and Social Action Education Animal Welfare Arts and Culture
Languages:
English
Certifications:
Active Directory Administration Unix Administration