Independent It Consultant at IT consultant Self Employed
Location:
Denver, Colorado
Industry:
Information Technology and Services
Work:
IT consultant Self Employed since Oct 2012
Independent It Consultant
eMetric - San Antonio, Texas Area Jun 2012 - Sep 2012
Project Manager
Rush Enterprises, Inc - New Braunfels, Texas Oct 2011 - Jun 2012
Operations Project Manager
Surpass Calls - Bedford, New Hampshire Aug 2008 - Aug 2011
Director of IT/Manager Tire I/II Technical Support
TouchStar Call Centre Software 2004 - 2009
Asst Director of Ops/Manager Tier I/II Technical Support
Education:
Colorado State University 2001 - 2004
Bachelor of Science (BS), Computer Information Systems and Business Management
Churchill High School
The Ohio State University
Undergrad Study, Pre-Medicine/Pre-Medical Studies
Skills:
Call Center Telecommunications Vendor Management New Business Development Operations Management Process Improvement Team Building Program Management Strategic Planning IT Operation PM - Infrastructure IT Operations PM - App/Dev Project Management Active Directory Experience IVR Customer Satisfaction Long-term Customer Relationships ACD SharePoint PWA Microsoft Applications Technical Support Application Support Great troubleshooting skills SDLC Team Leadership Project Planning Cross-functional Team Leadership Management Salesforce.com Administration Call Centers Integration System Administration Telephony Data Center CRM Networking Software Documentation Disaster Recovery Troubleshooting Business Analysis
Interests:
Unified Communications, new trends in project management, PMI/PMP, fishing, tennis, golf
Mar 2013 to 2000 Sr. RecruiterAT&T Columbus, OH Jul 2003 to Mar 2013 Directory Operations - Account Representative/Premise DivisionK. Farrell Columbus, OH Jun 2000 to Jul 2003 Director
Education:
Suffolk University Boston, MA 1992 Bachelors in Political Science
Dec 2012 to 2000 Student Success CoachThe Learning House, Inc
Nov 2013 to Dec 2013 Teaching AssistantComposition Program at the University of Louisville
Aug 2011 to Dec 2012 Writing InstructorWriting Center
Aug 2010 to May 2011 Writing Consultant
Education:
Gateway CTC Covington, KY 2014 to 2016 A.A. in Instructional DesignUniversity of Louisville Louisville, KY 2010 to 2012 M.A. in EnglishUniversity Of Dayton Dayton, OH 2005 to 2009 B.A. in English and Sociology
Dr. Farrell graduated from the University of Illinois, Chicago College of Medicine in 1967. He works in Fort Lauderdale, FL and specializes in Otolaryngology. Dr. Farrell is affiliated with Broward Health Imperial Point and Broward Health Medical Center.
West Frankfort Elementary School Frankfort NY 1973-1976, Orange Grove Elementary School Seminole FL 1977-1980, Pinellas Park Middle School Pinellas Park FL 1980-1982