Skills:
SOFTWARE MS Windows technologies (8.1, 8, 7, Vista) MS Server 2012 and previous versions MS Office Suite (2013 and earlier) MS Exchange 2010, 2007 Administration MS Sharepoint 2013 and previous versions Blackberry BES Server Administration Mas500, Abra HRMS Lotus Notes (Ver. R5 - R7) Citrix Metaframe, XenApp Administration Firewall Technologies (Cisco, Checkpoint, Juniper) Network Topologies & Protocols TCP/IP, DNS, WINS Configuration Imaging & Burning Technology (Ghost, Nero Suite, Roxio, Sonic) Call Center /Help Desk Software Packages (SCOM, Service Desk Now, Altiris) Network Monitoring Tools (SNMP, Big Fix, Solar Winds, SMS, Spiceworks) Remote Computing (RDP, VNC, Dameware, Log Me In); HARDWARE LAN/WAN Router and Switch Configuration & Support Server Support & Configuration (HP, Dell, Cisco, MacServ) All Dell, Lenovo and HP laptop and desktop models Network Backup (Backup Exec, ArcServ) Switches/Routers (Cisco, Juniper, Linksys, Netgear, Dlink, Buffalo) Printers (HP, Lexmark, Xerox/Ricoh, Canon) Mac G4, G5, MacMini, Macbook MacServers PDA (Blackberry (7200 - 8800 Series), Palm, Windows Mobile Wireless Networking (Enterprise, Personal) Support and Configuration Tandberg Video Conferencing Equipment NAS/SAN Devices