Managerial and training experience. Cert... • Coaching-Head Coach • Offensive Coordinator • Defensive Coordinator • Defensive Ends) Computer Assisted Drawi... • Power Point • Word and Outlook. Experience writing St... • Training Documents and Police and Proced...
Dec 2014 to 2000 IntelligentHome SpecialistWNY Dragons Football Buffalo, NY Dec 2012 to Dec 2014 Owner/Head CoachCrosspoint Associates Amherst, NY Feb 2014 to Sep 2014 CollectorFidelis Amherst, NY Jul 2013 to Dec 2013 Claims ProcessorSykes Amherst, NY Oct 2012 to Mar 2013 Inbound Call Center RepresentativeGreen Belt Industries Buffalo, NY Feb 2010 to Oct 2012 Administrative Assistant/ FabricatorUnited Health Care Tonawanda, NY Nov 2006 to Nov 2009 Subject Matter Expert/ Claims Processor
Education:
Erie Community College Buffalo, NY 2001 to 2001 Recreational Skills and LeadershipSeneca Vocational High School Buffalo, NY 1996 to 2000 Vocational diploma in Telecommunications
Skills:
Managerial and training experience. Certified in Customer Service and Data Entry. Marketing and advertising. Football experience (player 24 years, Coaching-Head Coach, Offensive Coordinator, Defensive Coordinator, Defensive Ends) Computer Assisted Drawing. Knowledge of Microsoft Excel, Power Point, Word and Outlook. Experience writing Standard Operating Procedures(SOPs), Training Documents and Police and Procedures (POPs). Medical claim processing and Medical Codes. Forklift Certified.