Aug 2012 to 2000 Benefits Service Center SpecialistKelly Services (Wellpoint/Anthem BCBS) 12/2011-8/2012 Virginia Beach, VA Dec 2011 to Aug 2012 Contact Center Customer Service Inbound/Outbound(Temp)JP Morgan Chase Tampa, FL Nov 2009 to Mar 2011 Loss Mitigation Specialist II/Relationship ManagerSentara Healthcare Services Chesapeake, VA Mar 2008 to Aug 2009 Patient Account RepresentativeHealthnet Federal Services Hampton, VA Nov 2007 to Feb 2008 Healthcare Finder IITri-West Healthcare Alliance Tacoma, WA Aug 2005 to Apr 2007 Medical Customer Service Representative IIPioneer Military Lending Tacoma, WA Nov 2003 to Aug 2005 Customer Service/CollectionsChase Manhattan Bank Tampa, FL Mar 1998 to Apr 2001 Customer Service/Collections
Education:
University of Phoenix Phoenix, AZ 2011 Associate's in Healthcare AdministrationEisenhower High School Lawton, OK 1991
Skills:
Customer Service, Medical Terminology, Multitasker, Conflict Resolution, Medical Billing & Coding, Benefits, Verification, Microsoft Office, ICD-9