1639 Crooked Oak Dr, Orange Park, FL 32065 • (904)3758890
Jacksonville, FL
Harvest, AL
Copperas Cove, TX
Huntsville, AL
Madison, AL
Rosslyn, VA
Work
Company:
Amgen
May 2019
Position:
Itil incident and problem management process owner
Education
School / High School:
Oakwood University
1990 to 1994
Skills
Itil • Security • Troubleshooting • Networking • Disaster Recovery • Information Technology • System Administration • Management • Technical Support • Change Management • Vendor Management • It Operations • System Deployment • Infrastructure • Software Installation • Windows Server • Business Analysis • Hardware • Network Administration • Operating Systems • It Management • Vmware • Incident Management • Service Delivery • Telecommunications • It Service Management • Active Directory • Computer Hardware • Business Process • Service Management • Data Center • It Strategy • Problem Management • Service Desk Management • Help Desk Support • Information Security • Virtualization • Service Desk • Network Security • Project Planning • Windows 7 • Citrix • Sharepoint • Servers • Cisco Technologies • Microsoft Certified Professional • Microsoft Exchange • Blackberry Enterprise Server • Voip
Ranks
Certificate:
Itil V3 Foundations
Industries
Information Technology And Services
Resumes
Itil Incident And Problem Management Process Owner
Amgen
Itil Incident and Problem Management Process Owner
Wipro Technologies May 2018 - Sep 2018
Global Lead, Change Management
It Authorities Oct 2016 - Jun 2018
Manager, Field Services and Infrastructure Support
Deutsche Bank Nov 2014 - Jun 2016
Global Network It Change Management and Disaster Recovery Specialist
Hcl Technologies Apr 2013 - Nov 2014
Area Manager
Education:
Oakwood University 1990 - 1994
South Lancaster Academy
Skills:
Itil Security Troubleshooting Networking Disaster Recovery Information Technology System Administration Management Technical Support Change Management Vendor Management It Operations System Deployment Infrastructure Software Installation Windows Server Business Analysis Hardware Network Administration Operating Systems It Management Vmware Incident Management Service Delivery Telecommunications It Service Management Active Directory Computer Hardware Business Process Service Management Data Center It Strategy Problem Management Service Desk Management Help Desk Support Information Security Virtualization Service Desk Network Security Project Planning Windows 7 Citrix Sharepoint Servers Cisco Technologies Microsoft Certified Professional Microsoft Exchange Blackberry Enterprise Server Voip
Certifications:
Itil V3 Foundations License 873764
Googleplus
Kevin Mccottry
Youtube
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