Practice Velocity
Project Manager Ii
Experian Automotive Mar 2011 - Sep 2012
Client Customer Support
Ihc Health Soltions Jan 2008 - Mar 2011
Claims Customer Service
Tovar Snow Professionals Nov 2000 - Apr 2006
Payroll and Accounts Payable Manager
Allstate Jun 1985 - May 2000
Call Center Manager
Education:
Depaul University
Bachelors, Bachelor of Arts, Business
Skills:
Customer Service Team Building Access Process Improvement Strategic Planning Call Centers Training Budgets Sales Management Accounting Outlook Salesforce.com Microsoft Office Business Analysis Microsoft Excel Microsoft Access Microsoft Outlook
Lakeland Elementary School Norwalk CA 1966-1968, California - West Covina Elementary School West Covina CA 1966-1973, Willowood Junior High School West Covina CA 1973-1975, Vista del Rio Junior High School Anaheim CA 1975-1975, El Rancho Middle School Anaheim CA 1975-1976