Kourtney A Hayes

Cyberark-Cyber Security Analyst Iii

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Location:

Washington, DC

Industry:

Information Technology And Services

Work:

Fannie Mae
Cyberark-Cyber Security Analyst Iii
Fannie Mae
Cyber Security Analyst - Iam
Unisys Dec 2014 - Dec 2015
Department of Defense It Specialist- Supervisor
T-Mobile Sep 2009 - Jan 2014
General Care Coach- Customer Service and Sales Supervisor

Education:

Lsu Shreveport 2015 - 2016
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management Brainster 2009 - 2013
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management Augusta University 2009 - 2013
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management

Skills:

Training
Team Building
Team Leadership
Microsoft Office
Team Management
Call Centers
Microsoft Word
Telecommunications
Coaching
Project Management
Performance Management
Human Resources
Troubleshooting
Microsoft Excel
Leadership Development
Customer Experience
Social Networking
Marketing Strategy
Job Coaching
Sales Management
Operations Management
Business Strategy
Event Management
Employee Training
Direct Sales
Telecommunication Services
Multi Tasking
Marketing Communications
Project Coordination
Small Business
Organizational Development
Trend Analysis
Trending
B2B

Interests:

Children
Economic Empowerment
Traveling
Investing
Education
Management Training
Poverty Alleviation
Shopping
Human Rights
Health

Certifications:

Comptia Security + Ceritification
Itilâ® Foundation Certificate In It Service
Microsoft Certified Professional
Microsoftâ® Certified Technology Specialist, Windows 7, Configuration
Certified Ethical Hacker (Ceh)
License Comp001020804480
License Gr750163708Kh
License F207-8510
License F207-8511

Kourtney Hayes Augusta, GA

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Work:

GRU
Augusta, GA
Jan 2014 to Aug 2014
FULL-TIME MSN STUDENT T-MOBILE USA
Augusta, GA
2009 to 2014
CUSTOMER SERVICE & SALES COACH T-MOBILE USA
Augusta, GA
Sep 2008 to Aug 2009
SENIOR LEAD T-MOBILE USA
Augusta, GA
Jan 2008 to Sep 2008
CSR KNOLOGY INC
Augusta, GA
2007 to 2008
TECHNICAL SUPPORT REP

Education:

Skills:

Excellent organizational Skills Ability to research and analyze data effectively Ability to work independently and as part of a team Analytical and Creative skills Superb leadership and interpersonal skills Decisive, independent, strategic thinker Updating, Processing, and analyzing Payroll Strong commitment to world class customer service Strong attention to Detail Superior oral and written communication skills Strong Presentation Skills A knack for effective time management Focus on customer satisfaction Skilled Multitasking Knowledge of HR, Benefits, and Payroll Knowledge of filing and updating records Advanced problem solving skills Strong Skills in Coaching and Developing Project Management skills Excellent analysis skills Office management and Administration skills Ability to type at least 50 WPM Internet Savvy; Proficient in Microsoft Office, Word, PowerPoint, Excel, Access, Oracle, Lotus Notes Data Management Clerical knowledge Computer Literate Troubleshooting equipment or situations Easily understand and solve technical problems