Master of Science in Hospitality and Tourism Management
Skills
Customer Service • Sales & Marketing • Inventory Management • Revenue Management • CBORD Data Management System • Yield Management • Business Development • Human Resources Management • Operations Managemnet
Innvite Hospitality Oct 2012 - Dec 2012
Assistant General Manager
Rochester Institute of Technology Sep 2011 - Mar 2012
Cbord System Assistant
Taj Hotels Resorts and Palaces May 2008 - Sep 2009
Food and Beverage Assistant
Cama Hotels, Ahmedabad Nov 2007 - Dec 2007
Industrial Trainee
Quality Inn & Suites, Jamsan Hotel Managment Nov 2007 - Dec 2007
Revenue Manager
Education:
Rochester Institute of Technology 2010 - 2012
Master of Science, Masters, Tourism, Management, Hospitality, Hospitality and Tourism
Shreemati Nathibai Damodar Thackersey Women's University 2005 - 2008
Bachelors, Management, Hospitality
Skills:
Hotel Management Customer Satisfaction Hospitality Management Front Office Hospitality Micros Training Hospitality Industry Management Restaurants Yield Management Operations Management Event Planning Banquets Microsoft Office Event Management Leadership Business Development Revenue Analysis Administrative Assistants Opera Customer Retention Sales Management Microsoft Excel Guest Service Management Accounting Payroll Excel Word Powerpoint Cbord Point of Sale Fidelio Business Analysis Business Strategy Business Planning Hotel Asset Management Service Leadership Micro's Systems Interpersonal Leadership Banquet Operations Housekeeping Customer Engagement Revenue Cycle Management Reputation Management Operational Analysis Revenue Forecasting Operatio
Languages:
English Hindi Gujarati Marathi Spanish
Certifications:
Wyndham Certified General Manager License 9891277 License Cpo-421594 License 1057630 Servsafe Certified Pool Operator Certificate of Allergen Awareness Training Wyndham Worldwide American National Standards Institute, License 9891277 National Swimming Pool Foundation, License Cpo-421594 National Restaurant Association, License 1057630
Jan 2013 to 2000 General ManagerInnvite Hospitality Columbus, OH Oct 2012 to Dec 2012 Assistant General ManagerCBORD Rochester, NY Sep 2011 to Feb 2012 System Assistant at Rochester Institute of TechnologyThe Gateway Hotel
May 2008 to Sep 2009 Food & Beverage AssistantCama Hotels Ltd
Nov 2007 to Dec 2007 Industrial Trainee
Education:
Rochester Institute of Technology Rochester, NY May 2012 Master of Science in Hospitality and Tourism ManagementS.N.D.T. University Mumbai Mumbai, Maharashtra Mar 2008 Bachelor of Home Science in Hospitality Management
Skills:
Customer Service, Sales & Marketing, Inventory Management, Revenue Management, CBORD Data Management System, Yield Management, Business Development, Human Resources Management, Operations Managemnet