Independent Consultant
Leadership Consultant
Verizon Wireless Mar 2010 - Nov 2014
Technical Coordinator
Verizon Wireless Mar 2013 - Sep 2013
Customer Relations Specialist
Education:
Bellevue University 2011 - 2013
Masters, Master of Arts, Leadership, Management, Business Administration and Management, Business Administration
Skills:
Telecommunications Voip Customer Service Program Management Bmc Remedy Telephony Visio Call Centers Technical Support Problem Solving Customer Retention Wireless Team Leadership Customer Experience Lte Customer Satisfaction Leadership Development Microsoft Office Team Building
Ridge Lawn Elementary School Chicago Ridge IL 1983-1989, Chute Middle School Evanston IL 1989-1991, Chute Junior High School Evanston IL 1989-1991, Truman High School Chicago IL 1994-1995