3997 S Sherman Ave, Fremont, MI 49412 • (231)8370023
Montague, MI
Surprise, AZ
Glendale, AZ
Youngtown, AZ
Phoenix, AZ
Kalamazoo, MI
3997 S Sherman Ave, Fremont, MI 49412
Work
Company:
Mercy health partner's - Muskegon, MI
Apr 2008
Position:
Clinical assistant/ma - supervisor john graftema
Education
School / High School:
Muskegon Community College- Muskegon, MI
2000
Specialities:
General Education and Science Classes
Skills
Customer Service • Microsoft Office • Healthcare • Microsoft Excel • Leadership • Insurance • Team Building • Time Management • Access • Process Improvement • Training • Microsoft Word • Sales • Customer Satisfaction • Team Leadership • Powerpoint • Hospitals • Outlook • Administration • Cpr Certified • Hipaa • Bls • Troubleshooting • Teamwork
Fremont Insurance Company
Customer Service Representative
Gerber Life Insurance Company Jan 2013 - Sep 2016
Customer Service Representative
Mercy Health (Formerly Catholic Health Partners) 2008 - 2012
Clinical Assistant
Inter-Tel Netsolutions Jun 2005 - Nov 2008
Customer Service Representative
Professional Med Team Apr 2006 - Jul 2008
Paramedic, Lead Paramedic and Field Training Officer---Supervisor
Education:
Muskegon Community College 2000 - 2003
Montague High School 1986 - 1989
Skills:
Customer Service Microsoft Office Healthcare Microsoft Excel Leadership Insurance Team Building Time Management Access Process Improvement Training Microsoft Word Sales Customer Satisfaction Team Leadership Powerpoint Hospitals Outlook Administration Cpr Certified Hipaa Bls Troubleshooting Teamwork
Mercy Health Partner's Muskegon, MI Apr 2008 to Jan 2012 Clinical Assistant/MA - Supervisor John GraftemaProfessional Med Team Muskegon, MI Apr 2006 to Jul 2008 Paramedic, Lead Paramedic and Field Training Officer---Supervisor James BartholemewLife EMS Fremont, MI Apr 2000 to Apr 2006 Paramedic, Level II MedicMona Shores Public Schools Muskegon, MI Mar 1999 to Jul 2003 Computer Technology SpecialistInter-tel NetSolutions Phoenix, AZ Jun 1994 to Nov 1998 Customer Service Representative
Education:
Muskegon Community College Muskegon, MI 2000 to 2002 General Education and Science ClassesNorthwood University Midland, MI 1989 to 1991 Associates in AdvertisingMontague High School Montague, MI 1986 to 1989 College Prep
Whiteman Air Force Base Elementary School Whiteman Afb MO 1997-1999, Gielenkirchen American School Gielenkirchen SC 1999-2003, Dakota Elementary School Minot ND 2003-2004, Memorial Junior High School Minot ND 2004-2006, Collierville High School Collierville TN 2006-2010
Community:
Brittney Gibson, Peyton Simpson, Dennis Grayson, Blake Marr, Michael Tobiason, Jonathan Mills, Tiara Jones, Whitney Darden
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