Bcbsnc
Lead Program Manager
Bcbsnc Aug 2014 - Oct 2016
Associate Program Manager
Bcbsnc Sep 2013 - Aug 2014
Communications Coordinator
Bcbsnc Oct 2011 - Sep 2013
Onsite Provider Associate
Bcbsnc Nov 2007 - Oct 2011
Customer Service Professional
Education:
North Carolina Wesleyan College 2001 - 2004
Bachelors, Psychology
Skills:
Team Building Customer Service Program Management Customer Experience Change Management Internal Communications Data Analysis Project Planning Strategic Planning Research Employee Training Written Communication Organizational Effectiveness Root Cause Analysis
Certifications:
Certified Professional Coder Project Management Practitioner Aapc Systemation