Mattel - Greater Los Angeles Area Sep 2010 - Nov 2012
Manager, Global Customer Marketing
Walt Disney Internet Group - Greater Los Angeles Area Aug 2008 - Sep 2010
Manager, Marketing - Disney Online Studios
The Clorox Company - Oakland, CA Mar 2007 - Jan 2008
Associate Marketing Manager, Kingsford Charcoal
The Clorox Company - Oakland, CA Mar 2006 - Jan 2008
Associate Marketing Manager, Clorox Equity
PepsiCo - Chicago, IL Feb 2005 - Mar 2006
Assistant Marketing Manager, Quaker Snack Bars
Education:
The University of Chicago - Booth School of Business 2002 - 2004
California State University-Dominguez Hills 1998 - 2000
Bishop Montgomery
University of California, Los Angeles
Skills:
Integrated Marketing Brand Management Strategy Marketing Strategy Digital Marketing Competitive Analysis Digital Strategy Customer Insight Product Marketing Marketing Cross Functional Team Leadership Online Advertising Consumer Products Management Product Development Segmentation E Commerce Analytics Product Management Marketing Management Brand Architecture Digital Media Advertising Business Development Crm Market Planning Seo Creative Direction Marketing Research Shopper Marketing Global Marketing Leadership Product Innovation Marketing Communications Retail Marketing Event Planning Start Ups P&L Management Mobile Devices Brand Development Business Planning Mobile Marketing Pricing Strategic Partnerships Consumer Marketing Multi Channel Marketing Content Strategy Consumer Behaviour Positioning Brand Equity
Certifications:
Youtube Certified - Audience Development Wset Level 2 Award In Wines & Spirits Wset Level 3 Award In Wines & Spirits (In Process) Italian Wine Specialist (In Process) Audience Development Youtube Wset — Wine & Spirit Education Trust North American Sommelier Association
Command Alkon Dec 2014 - May 2018
Customer Service Manager
Command Alkon Dec 2014 - May 2018
Customer Success Manager
Command Alkon Jan 2012 - Dec 2014
Application Support Consultant
Command Alkon Feb 2007 - Jan 2012
Software Support Specialist
Command Alkon Mar 2005 - Feb 2007
Administrative Coordinator
Education:
Depaul University 2000 - 2004
Bachelors, Computer Graphics
Skills:
Project Management Software Implementation Customer Support Customer Service Communication Business Analysis Software Documentation Business Process Improvement
Blitt & Gaines Law Offices
Legal Assistant
Forbici Salon & Spa
Front Desk Staff
Baird & Warner
Real Estate Broker
Equity Management Inc. Jul 2011 - Oct 2013
Executive Assistant and Travel Coordinator
Nationalease May 2010 - Oct 2010
Member Administrator
Education:
College of Dupage May 2007
Associates, Associate of Arts
College of Dupage 2004 - 2007
Associates, Communications
Skills:
Writing Cancellations Payments Insurance Import Location Sales Operating Expenses Store Management Accounts Payable and Receivable San Temporary Placement Complaints Paperwork Wet Management Revenue Direct Client Interaction Wage Monitors Liberal Arts Accounting Execution Customer Satisfaction System Business Services Reports Knowing Ups Systems Marines Strategies Terminations Bank Deposits Agenda Development Training Supervisory Customer Service Scheduling Census Reporting Accounts Payable Payroll Add Ons Producing Floors Taking Orders Communication Advertising Active Marketing Marine Corps Lifetime Project Planning Corrugated Newsletters Distribution Center Operations Accounts Receivable Electronic Funds Transfer Presentations Pads Responsibility Tri Leasing Obtain Answering Phones Reviews Certificate of Appreciation Windows Vista Fitness Receptionist Duties Shelter Spa Interviews Invoicing Budgets Advocate Meetings Recording Member Services