Comcast Mar 2005 - Feb 2018
Retention and Sales and Technician Support Supervisor
Contact Center Leader Mar 2005 - Feb 2018
Seeking
Aol 1997 - 2004
Supervisor
Wall Units Ect Dec 1995 - Dec 1997
Warehouse Manager
Sam's Town Hotel & Casino Dec 1993 - Nov 1995
Shift Supervisor
Education:
Intermountian School of Broadcast
Associates, Associate of Arts, Television Broadcasting
Skills:
Leadership Call Centers Training Management Customer Retention Sales Customer Satisfaction Customer Service Call Center Team Building Recruiting Telecommunications Hiring Human Resources Customer Experience Sales Management Troubleshooting Voip Telephony Process Improvement Business Development New Business Development Broadband Workforce Management Lead Generation Selling Business Process Improvement Voice Over Ip