Ups
Package Handler
Stanley Black & Decker, Inc. Nov 1, 2016 - Nov 16, 2018
Assistant Store Manager
The Ohio State University Feb 2015 - Oct 2016
It Helpdesk Support Technician
Dna Computers & Printing Mar 2013 - Feb 2015
Technician
Green Tokai Co. Ltd. Sep 2014 - Jan 2015
Helpdesk Technician
Education:
Sinclair Community College 2011 - 2012
Associates, Forensics
The Ohio State University 2006 - 2010
Bachelors, International Relations
West York Area Senior High School 2006
Miamisburg High School 2002 - 2006
The Ohio State University
Skills:
Information Technology Computer Hardware Computer Repair Computer Maintenance Computer Forensics Itil Customer Service Desktop Computers Dell Computers Computer Hardware Troubleshooting Customer Satisfaction Customer Support Management Troubleshooting Microsoft Office Time Management Microsoft Word Account Management Operations Management Team Management Inventory Management Customer Relationship Management Sales Management Powertools Industrial Sector Sap People Management People Development Engaging People Key Account Development Key Account Relationship Building Key Account Acquisition and Retention Technical Support
Mar 2013 to 2000 Repair TechnicianPc Merchant/ CSC
Aug 2014 to Sep 2014 Refresh Technician/Site LeadMicrosoft Corporation
Sep 2012 to Jan 2013 Product AdvisorBullitt Co
Feb 2011 to Jan 2012 TechnicianCompuCom Columbus, OH Jan 2010 to Aug 2010 IT TechnicianOhio State RPAC Columbus, OH Oct 2006 to Apr 2010 IT Help Desk AssistantBlack and Decker Columbus, OH Aug 2005 to Dec 2009 Customer Service RepresentativeDayton Mall Dayton, OH Feb 2003 to Aug 2006 Assistant Manager
Education:
Sinclair Community College May 2014 to 2000 Associate of ArtsThe Ohio State University Aug 2006 to 2008 Bachelor of Arts in Intelligence AnalysisMiamisburg High School 2002 to 2006 High School Diploma in Video/Music