Lametrice Denise Dopson

age ~58

from Pittsburgh, PA

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Also known as:

Lametrice D Dopson
Lametrice Metrice Dopson
Lametrice Ware Dopson
Lametric Dopson
Lametice D Dopson
Lametrice D Ware
Dopson Lametrice Ware
E N
E Dopson
Ware Demise Lametrice

Connected to:

Lametrice Dopson Phones & Addresses

Pittsburgh, PA
4215 Worrell Dr, Houston, TX 77045
2803 Guilford Ave, Baltimore, MD 21218 • (410)3380049 • (410)3380307
Pearland, TX
Chicago, IL
New York, NY

Work

Company:

Inframark
Jan 2016
Position:

Director - customer care | contact center and customer experience transformation

Education

Degree:

Bachelors, Bachelor of Arts
School / High School:

The University of Texas at Austin
Specialities:

Biology

Skills

Program Management • Vendor Management • Project Management • Business Process Improvement • It Strategy • Strategy • Leadership • Sharepoint • Outsourcing • Energy • Pmo • Crm • Change Management • Integration • Business Analysis • Management • It Management • Itil • Team Leadership • Six Sigma • Budgets • Management Consulting • Customer Relationship Management • Operations Management • Business Transformation • Access • Talent Management • Cross Functional Team Leadership • Customer Experience • Performance Management • Pmp • Strategic Planning • Sdlc • Process Engineering • Project Delivery • Risk Management • Project Management Office • Project Portfolio Management • Information Technology • Disaster Recovery • Visio • Training • Mentoring • Business Development • It Service Management • Agile and Waterfall Methodologies • User Experience • User Interface Design • Microsoft Office • Customer Journey Mapping • Process Improvement • Business Process

Interests

Science and Technology • Education • Children • Economic Empowerment

Industries

Utilities

Resumes

Director - Customer Care | Contact Center And Customer Experience Transformation

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Location:

Houston, TX

Industry:

Utilities

Work:

Inframark
Director - Customer Care | Contact Center and Customer Experience Transformation
Exelon Dec 2013 - 2015
Director - It Retail
Exelon May 2011 - May 2013
Director of Operations
Exelon Nov 2008 - Apr 2011
It Director - Demand Response and Portal Integration
Exelon Jun 2007 - Oct 2008
Director - It Strategy and Program Management

Education:

The University of Texas at Austin
Bachelors, Bachelor of Arts, Biology Meharry Medical College
Masters, Public Health

Skills:

Program Management
Vendor Management
Project Management
Business Process Improvement
It Strategy
Strategy
Leadership
Sharepoint
Outsourcing
Energy
Pmo
Crm
Change Management
Integration
Business Analysis
Management
It Management
Itil
Team Leadership
Six Sigma
Budgets
Management Consulting
Customer Relationship Management
Operations Management
Business Transformation
Access
Talent Management
Cross Functional Team Leadership
Customer Experience
Performance Management
Pmp
Strategic Planning
Sdlc
Process Engineering
Project Delivery
Risk Management
Project Management Office
Project Portfolio Management
Information Technology
Disaster Recovery
Visio
Training
Mentoring
Business Development
It Service Management
Agile and Waterfall Methodologies
User Experience
User Interface Design
Microsoft Office
Customer Journey Mapping
Process Improvement
Business Process

Interests:

Science and Technology
Education
Children
Economic Empowerment