Real World Training since May 2008
Instructor
Intuit Dec 2002 - Dec 2008
Senior Technical Support Engineer
Education:
University of Arizona
Skills:
Quickbooks Training Customer Service Process Improvement Technical Support Team Building Hands on Training Troubleshooting Enterprise Software Instructional Design Program Management Small Business Management Software Documentation Leadership Technical Writing Business Intelligence Leadership Development Microsoft Office Instructor Led Training Call Centers Microsoft Excel Professional Services Webex E Learning Analysis Team Leadership Quality Assurance Salesforce.com Coaching Product Development Software Project Management Saas Crm Management Consulting Camtasia Instructional Technology Sharepoint Teacher Training Technology Integration Social Media Knowledge Management Curriculum Design System Administration Data Analysis Educational Technology Staff Development Curriculum Development Customer Experience Learning Management Systems
Interests:
Children Education
Certifications:
Proadvisor Proadvisor Quickbooks Desktop Proadvisor Quickbooks Enterprise Proadvisor Quickbooks Online Proadvisor Quickbooks Point of Sale