Federal Reserve Bank of Kansas City
Technical Customer Service Representative
H&R Block Nov 2011 - Nov 2013
Support Specialist
Servants of Christ Community Ministries Foundation Nov 2011 - Nov 2013
Co-Founder
Ispn Apr 2004 - Oct 2004
Help Desk Technician
Pegasus Airlines Feb 2002 - Aug 2002
Broadband Technical Support Representative
Education:
Johnson County Community College 2011 - 2011
Devry University 1997 - 1999
Bachelors, Bachelor of Science, Telecommunications, Information Systems
Skills:
Html Windows Active Directory Windows Server Networking Project Management Microsoft Office Troubleshooting Vendor Management Testing Team Leadership Software Documentation Outlook Management Laptops Help Desk Support Hardware Disaster Recovery Customer Service Cisco Technologies Technical Support Access Windows Xp It Management System Administration Windows 7 Computer Hardware Servers Powerpoint