Samford University 2016 - 2017
University of Alabama at Birmingham 2011 - 2015
Bachelors, Bachelor of Science, Corrections, Criminal Justice
Skills:
Microsoft Office Microsoft Excel Microsoft Word Criminal Justice Critical Thinking Criminal Law Criminology Legal Research Litigation Lexisnexis Westlaw Legal Writing Legal Document Preparation Document Review
Interests:
Civil Rights and Social Action Social Services Children
Time Warner Cable May 2013 - Oct 2013
Customer Care Representative
Radiolgy Associates Mar 2008 - Dec 2012
Scheduler
First Data Corporation Jun 2004 - Jul 2008
Universal Representative
Shoe Carnival, Inc. Sep 2003 - Sep 2004
Sales Associate
Community Financial Service Center Oct 1998 - Aug 2003
Lead Teller
Education:
Bethune - Cookman University 2003 - 2007
Bethune - Cookman University May 2006
Washington High School 1992 - 1996
Skills:
Appointment Scheduling Writing Consulting Verifications Insurance Sales Community Data Entry Acting Medical Terminology Performer Store Management Finance Ehr Adjusters Administrative Assistants Medical Records Driving Collecting Lunch Truck Beauty Industry At&T 10 Key Harley Davidson Calls Telephone Skills Carriers Leadership Powerpoint Exams Physicians Customer Satisfaction Troubleshooting Cell Smsc Trade Unions Healthcare Reports Carnival Supervision Microsoft Office Medisoft Emr Microsoft Excel Testing Training Customer Service Patient Nsf Business Management Supply Documentation Cpt Research Precision Engineering Call Centers Investigation Upholstery Administrative Milwaukee Social Media Calling R Identity Theft Renewals Gas Carpet Retail Complaint Management Logistics Hipaa Office Management Tiles Long Distance Schedules Energy Bank Reconciliation Forgery Operations Account Maintenance Time Management Technical Support Phone Etiquette Classroom Healthcare Management Utility Companies Radiology Theft Responsibility Department of Transportation International Product Knowledge Administrative Work Sprint Preps Referrals Outlook Microsoft Word Fashion Agents Cash Icd 9 Financial Transactions Registrations Problem Solving Directions Meetings Employee Benefits Consumer
Caresource
Claims Analyst
Victoria's Secret Aug 2015 - Jun 2017
Live Chat Specialist
Arc Industries, Inc Sep 2013 - Jun 2015
Training Specialist
Iqor Jun 2009 - May 2010
Customer Service Representative
Education:
Ashford University 2019 - 2021
Bachelors, Behavioral Science
University of Phoenix 2015 - 2019
Skills:
Customer Service Leadership Customer Satisfaction Team Leadership Call Centers Training Data Entry Public Speaking Team Building Research Human Resources
Interests:
Civil Rights and Social Action Children Disaster and Humanitarian Relief Human Rights
Mar 2008 to 2000 SchedulerFirst Data Corp Daytona Beach, FL Aug 2004 to Jul 2008 Universal RepShoe Carnival Daytona Beach, FL 2003 to 2004 Sales Associate and CashierCommunity Financial Service Center Milwaukee, WI Sep 1998 to Aug 2003 Lead Teller/Key Holder/Store CloserWashington Mutual Milwaukee, WI 2000 to 2001 Call Center RepresentativeSallys Beauty Supply Milwaukee, WI 1997 to 1998 Sales Associate and CashierMarshall Fields Milwaukee, WI 1996 to 1998 Sales Associate and CashierHarley Davidson Milwaukee, WI 1995 to 1996 Logistics Specialist
Education:
Bethune Cookman College Daytona Beach, FL Sep 1998 to May 2002 business management
Mar 2008 to Present SchedulerFirst Data Corp Daytona Beach, FL Aug 2004 to Jul 2008 Universal RepShoe Carnival Daytona Beach, FL 2003 to 2004 Sales AssociateCommunity Financial Service Center Milwaukee, WI Sep 1998 to Aug 2003 Lead Teller/Key Holder/Store CloserWashington Mutual Milwaukee, WI 2000 to 2001 Call Center RepresentativeSally Beauty Supply Milwaukee, WI 1997 to 1998 Sales AssociateMarshall Field Dept Milwaukee, WI 1996 to 1998 Sales AssociateHarley Davidson Milwaukee, WI 1995 to 1996 Logistics Specialist
Education:
Bethune Cookman College Daytona Beach, FL Jan 2003 to May 2006 business management
Darren Niemeier, Christine Chaney, Charlie Wormek, Rich Nichols, Keith Edwards, Brian Buck, Melissa Stiles, Jeremy Latham, Kathie Floyd, David Cardwell, Tim Poorman