2012 to 2000 Series 6 & 63 Licensed Relationship Banker/Small Business SpecialistBANK OF AMERICA CONSUMER BANK Wheaton, IL 2007 to 2011 Banking Center Manager II, AVPBANK OF AMERICA CONSUMER BANK Wheato 2004 to 2007 Assistant Banking Center ManagerCHECKFREE CORPORATION Aurora, IL 2002 to 2004 Quality Assurance ManagerCheckFree Corporation Aurora, IL 2000 to 2002 Customer Care SupervisorProvisional
1999 to 2000 Refund Recovery AnalystCheckFree Corporation Aurora, IL 1997 to 1999 Customer Service Representative
Education:
Benedictine University Naperville, IL 2007 to 2011 MBA in Business ManagementBENEDICTINE UNIVERSITY 2011 Bachelors of Business Management in Business Administration
Skills:
SKILLS Profound knowledge of banking and Microsoft office products including: Microsoft Office Suite, Lotus Notes, SAP, CampusVue, TotalView, Crystal. Phone Systems: Aspect, Avaya, Cisco, and Lucent, E-Quality Monitoring, First Call Resolution, Commit tools, Witness, MindShare-Voice of the Customer, Verint Viewer. Work Force Management Tools: Real Dash Real Time Adherence, EWFM: Performance Management, IEX
Mar 2012 to 2000 SolicitorMPS Inc. St. Louis, MO Jul 2013 to Dec 2013 SolicitorH&R Block St. Louis, MO Nov 2008 to May 2009 Customer Service RepresentativeWilsons Leather St. Louis, MO Jan 2008 to Nov 2008 SalespersonLane Bryant St. Louis, MO Sep 2006 to Dec 2007 SalespersonAdvocates for Health (Company relocated to Minneapolis in 2005-2006) St. Louis, MO Mar 2001 to Sep 2004 Medical Secretary
Education:
Grabber School of Hair Design 2011 to 2000 CosmetologyForest Park Community College 2010 to 2011 Radiology SonographyUS Career Institute 2006 to 2007 Medical Billing and CodingMO College 2003 to 2005 Medical AdministrationForest Park Community College 2000 to 2001 DiplomaCentral Visual and Performing Arts High School 1996 to 2000 Diploma in Journalism
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Latrice Bell
Latrice Bell
Latrice Bell
Education:
Lawrence d Crocker - Science, St. alphonsus Catholic school in New Orleans