Laurel A Ley

Experienced Education, Training & Development Leader; Experienced Sales Leader

view source

Position:

Sr. Director, CS&E Education, Training and Development at Thomson Reuters

Location:

Greater Minneapolis-St. Paul Area

Industry:

Professional Training & Coaching

Work:

Thomson Reuters - Greater Minneapolis-St. Paul Area since Dec 2012
Sr. Director, CS&E Education, Training and Development
Deluxe Corporation - Shoreview, Minnesota Jan 2006 - Dec 2012
Director, Training and Development
Deluxe Corporation 1988 - 2008
Manager
Deluxe Corporation 2003 - 2006
Sales Center Operations Leader
Deluxe Corporation 2001 - 2003
Sales/Operations Manager, Account Management

Education:

University of Saint Thomas - School of Business 1992 - 1994
University of Saint Thomas 1984 - 1988
Northfield High School 1980 - 1984

Skills:

Call Center
Leadership
Employee Engagement
Sales Management
Employee Training
Social Media
Learning Management Systems
Coaching
Leadership Development
Experience Design
Salesforce.com
Performance Management
Team Building
Needs Analysis
Customer Experience
Training
Call Centers
Cross-functional Team Leadership
Management
Strategy
Team Leadership
Program Management

Vice President, Global Sales Learning, Training And Development At Thomson Reuters

view source

Location:

668 Highway 96, West Saint Paul, MN 55127

Industry:

Professional Training & Coaching

Work:

Thomson Reuters
Vice President, Global Sales Learning, Training and Development at Thomson Reuters
Thomson Reuters Oct 1, 2015 - Nov 2018
Vice President, Sales Training and Enablement
Thomson Reuters Dec 2012 - Sep 2015
Senior Director, Sales Training, Education and Development
Deluxe Corporation Jan 2006 - Dec 2012
Director, Training and Development
Deluxe Corporation 2003 - 2006
Sales Center Operations Leader

Education:

University of St. Thomas 1992 - 1994
University of St. Thomas 1990
University of St. Thomas 1984 - 1988
Bachelors, Bachelor of Arts, Bachelor of Arts In Business Administration, Marketing, Management, Business Admin Northfield High School 1980 - 1984

Skills:

Training
Leadership
Leadership Development
Coaching
Team Building
Salesforce.com
Management
Employee Engagement
Program Management
Sales
Team Leadership
Sales Management
Call Centers
Account Management
Process Improvement
Cross Functional Team Leadership
Customer Experience
Performance Management
Customer Retention
Employee Training
Talent Management
Needs Analysis
Call Center
Strategy
Crm
Sales Process
Onboarding
Social Media
Business Process Improvement
Learning Management Systems
Organizational Development
Organizational Effectiveness
Business Strategy
Change Management
Customer Relationship Management
Selling
Selling Skills
Instructional Design
Succession Planning
Consulting
Experience Design
Training Delivery
Recruiting
Time Management
Enterprise Software
Executive Coaching
Workshop Facilitation
Sales Enablement
Sales Operations
Solution Selling