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Leigh E Parrott

age ~43

from Southfield, MI

Also known as:
  • Leigh Erica Richards
  • Leigh E Richards

Leigh Parrott Phones & Addresses

  • Southfield, MI
  • Troy, MI
  • Northville, MI
  • Royal Oak, MI
  • Novi, MI
  • Indianapolis, IN
  • East Lansing, MI
  • Oakland, MI

Work

  • Company:
    General motors
    Mar 2017
  • Position:
    Program quality manager

Education

  • Degree:
    Bachelors, Bachelor of Arts
  • School / High School:
    Michigan State University
    2000 to 2004
  • Specialities:
    Telecommunications

Skills

Cross Functional Team Leadership • Telecommunications • Wireless • Program Management • Testing • Process Improvement • Project Management • Troubleshooting • Data Analysis • Integration • Customer Satisfaction • Microsoft Office • Management • Vendor Management • Networking • Customer Service • Business Process Improvement • Pmp • Analysis • Six Sigma • Data Mining • Telematics • Product Management • Product Development • Cdma • Manual Testing • Cellular Communications • Customer Experience • Requirements Analysis • Enterprise Software • Web Design • Graphic Design • Quality Assurance • Crm • Call Centers • Mobile Devices • Sdlc • Customer Experience Analysis • Fmea • Dfmea • Wireless Technologies • Failure Mode and Effects Analysis • Customer Journey Mapping • Design Failure Mode and Effect Analysis • Peer Reviews

Ranks

  • Certificate:
    Lean Six Sigma Green Belt Certification

Industries

Telecommunications

Resumes

Leigh Parrott Photo 1

Co-Founder

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Location:
Southfield, MI
Industry:
Telecommunications
Work:
General Motors
Program Quality Manager

General Motors Jul 2015 - Mar 2017
Contact Center Quality Lead

General Motors Jun 2012 - Jul 2015
Enterprise Customer Experience and Quality Lead

General Motors Jan 2007 - Jun 2012
Wireless Network Performance Engineer

Knaps Jan 2007 - Jun 2012
Co-Founder
Education:
Michigan State University 2000 - 2004
Bachelors, Bachelor of Arts, Telecommunications
Skills:
Cross Functional Team Leadership
Telecommunications
Wireless
Program Management
Testing
Process Improvement
Project Management
Troubleshooting
Data Analysis
Integration
Customer Satisfaction
Microsoft Office
Management
Vendor Management
Networking
Customer Service
Business Process Improvement
Pmp
Analysis
Six Sigma
Data Mining
Telematics
Product Management
Product Development
Cdma
Manual Testing
Cellular Communications
Customer Experience
Requirements Analysis
Enterprise Software
Web Design
Graphic Design
Quality Assurance
Crm
Call Centers
Mobile Devices
Sdlc
Customer Experience Analysis
Fmea
Dfmea
Wireless Technologies
Failure Mode and Effects Analysis
Customer Journey Mapping
Design Failure Mode and Effect Analysis
Peer Reviews
Certifications:
Lean Six Sigma Green Belt Certification
Asq-Certified Manager of Quality/Organizational Excellence

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