Sep 2012 to 2000 Assistant to Trainer / Administrative Assistant - VolunteerBank of America, N.A
Jun 2010 to Aug 2012 Operations Team Lead / Customer Service DivisionLegalZoom, Inc
Feb 2009 to May 2010 Customer Service RepresentativeWashington Mutual Bank
Apr 2008 to Jan 2009 Senior Executive Response Analyst/ Call Center DivisionLoan Sales Associate / Loan Officer Assistant Mar 2007 to Mar 2008Call Center Division
Oct 2001 to Nov 2004 Quality Service Manager
Education:
University of Phoenix 2004 to 2006 Bachelor of Science in Criminal Justice Administration