135 Swanson Ter, Stoughton, MA 02072 • (781)3447473
Silver Spring, MD
Work
Company:
Boston financial data services - Quincy, MA
Dec 2007
Position:
Customer support representative
Education
School / High School:
University of Oregon- Eugene, OR
1976
Specialities:
PhD in Chemistry
Skills
Customer Service • Chemistry • Federal Administration • Public Speaking • Analysis • Team Building • Strategic Planning • Research • Management • Employee Relations • Recruiting • Insurance • Term Life Insurance • Disability Insurance • Fixed Annuities • Life Insurance
Bankers Life & Casualty Oct 2011 - May 2012
Insurance Agent
U.s Internal Revenue Service Oct 2010 - May 2011
Contact Representative
Boston Financial Data Services Dec 2007 - Dec 2008
Customer Support Representative
Federal Reserve Bank of Boston 2000 - 2005
Customer Service Specialist
Education:
University of Oregon 1969 - 1976
Doctorates, Doctor of Philosophy, Chemistry
Brandeis University 1961 - 1965
Bachelors, Bachelor of Arts, Chemistry
Skills:
Customer Service Chemistry Federal Administration Public Speaking Analysis Team Building Strategic Planning Research Management Employee Relations Recruiting Insurance Term Life Insurance Disability Insurance Fixed Annuities Life Insurance
BOSTON FINANCIAL DATA SERVICES Quincy, MA Dec 2007 to Dec 2008 Customer Support RepresentativeFEDERAL RESERVE BANK OF BOSTON Boston, MA Oct 2000 to Jun 2005 Customer Service SpecialistPIKE COMMUNICATIONS Beverly, MA Jul 1996 to May 2003 Customer Service AgentELDERHOSTEL Boston, MA Feb 1996 to Nov 2002 Registration Services AssociateU. S. FOOD
Sep 1978 to Jan 1987
Education:
University of Oregon Eugene, OR 1976 PhD in ChemistryBrandeis University Waltham, MA 1966 BA in Chemistry