Microsoft Office • Medical Terminology • Hipaa • Customer Service • Microsoft Excel • Microsoft Word • Pharmacy • Health Insurance • Data Entry • Electric Utility • Customer Satisfaction • Outlook • Customer Experience • Supervisory Skills • Scheduling • Employee Training • Call Centers • Inventory Management • Management • Retail
Carolinas Healthcare System
Certified Pharmacy Technician
Duke Energy Corporation Nov 2013 - Jan 2014
Customer Service Representative
Allstate Jan 2011 - Feb 2011
Customer Service Representative
Mckesson Apr 2008 - Oct 2010
Customer Service Representative
Walmart Apr 2008 - Oct 2010
Certified Pharmacy Technician
Education:
South University 2014 - 2017
Bachelor of Applied Science, Bachelors, Management, Health Care Administration
Gaston College 2013 - 2014
Associates, Nursing
Bryant & Stratton College 2011 - 2013
Associates
Central Piedmont Community College
Harding University High School
Skills:
Microsoft Office Medical Terminology Hipaa Customer Service Microsoft Excel Microsoft Word Pharmacy Health Insurance Data Entry Electric Utility Customer Satisfaction Outlook Customer Experience Supervisory Skills Scheduling Employee Training Call Centers Inventory Management Management Retail
Feb 2008 to 2000 Certified Pharmacy TechnicianDuke Energy Charlotte, NC Nov 2013 to Jan 2014 Customer Service RepresentativeMcKesson Corporation Charlotte, NC Apr 2008 to Oct 2010 Service First Representative
Education:
South University Charlotte, NC 2016 BS in Healthcare Management
Skills:
Customer service, data entry, pharmacy, billing, utilities
Feb 2008 to Present Certified Pharmacy TechnicianMckesson Charlotte, NC Apr 2008 to Oct 2011 Customer Service RepresentativeAllstate Insurance Charlotte, NC Jan 2011 to Feb 2011 Customer Service Representative
Education:
Bryant and Stratton Charlotte, NC Associates in Medical Administrative Assistant Candidate
Sterling Elementary School Pineville NC 1990-1994, Smith Middle School Charlotte NC 1994-1996
Community:
Doug Lewis, Merissa Hannah, Latavia Straite, Lemuel Brown, Desmond Henderson, Ramone Legette, Zoel Murphy, Jennifer Heavner, Dana Hope, Ervin Polk, Jason Beatty, Sarah White
Sterling Elementary School Pineville NC 1991-1994, Smith Middle School Charlotte NC 1994-1996
Community:
Doug Lewis, Merissa Hannah, Latavia Straite, Lemuel Brown, Desmond Henderson, Ramone Legette, Zoel Murphy, Jennifer Heavner, Dana Hope, Ervin Polk, Jason Beatty, Sarah White