Kaplan since 2006
Executive Director of Training and Development
AT&T 1989 - 2005
District Manager
Education:
University of Illinois at Urbana-Champaign
BS, Economics
Skills:
Organizational Development Training Employee Training Leadership Talent Management Leadership Development Coaching Recruiting Change Management Staff Development Project Management Training Delivery Customer Service Performance Management Cross Functional Team Leadership Onboarding Workshop Facilitation Team Leadership Strategic Planning Needs Analysis Employee Engagement Problem Solving Hiring Mentoring New Hire Orientations Career Counseling Instructor Led Training Organizational Effectiveness Organizational Learning Performance Consulting Project Planning Strategic Leadership Direct Sales Internal Communications Hr Consulting Business Human Capital Adult Learning Theory Program Facilitation Training Needs Analysis Google Apps Strategic Communications Organizational Change Agent Program Evaluation Matrix Management Virtual Management Training Roi Swot Analysis Competency Based Training Call Quality
Interests:
Education
Certifications:
Shrm-Scp Senior Professional In Human Resources (Sphr®) Certification Hbdi Certified Practitioner Fierce Certified Facilitator Certification In Implementing the Roi Process Jack Phillips Objective-Setting Process E-Learning Certification Citrix Certified Sales Professional Shrm Hr Certification Institute - Hrci Herrmann International Fierce, Inc. Jack Phillips Center For Research At&T Citrix