Unitedhealth Group Apr 2013 - Apr 2014
Customer Care Professional
Unitedhealth Group Apr 2013 - Apr 2014
Intake Coordinator
Medix-Healthspring Dec 2012 - Apr 2013
Customer Service Associate
Xerox-Allstate Sep 2012 - Dec 2012
Customer Service Assistant
Kissito Cane Island Post Acute Care Aug 2009 - Sep 2012
Cna
Education:
Houston Community College 2014 - 2015
University of Phoenix 2011 - 2014
Master of Business Administration, Masters, Business Administration, Management
Texas Southern University 2006 - 2009
Bachelors, Bachelor of Arts, General Studies
Skills:
Powerpoint Insurance Medicare Data Entry Cpr Certified Hipaa Spreadsheets Hospitals Medical Terminology Healthcare Clerical Skills Medical Records Outlook Microsoft Office Microsoft Word Employee Relations Microsoft Excel Administration Training Critical Thinking Community Outreach Customer Service Teamwork Coaching Research Filing Fax Health Insurance Call Centers Employee Benefits Telephone Skills Access Administrative
Dec 2012 to Present Customer Service AssociateXerox Houston, TX Sep 2012 to Dec 2012 Customer Service RepresentativeProvincial Blvd Katy, TX Aug 2009 to Sep 2012 Nursing AssistantColonial Oaks at Westchase Houston, TX Apr 2007 to Dec 2008 Residential AssistantThe Sean Ashley House Houston, TX Mar 2006 to Feb 2007 Residential AssistantN. Medford Dr Lufkin, TX Jul 2005 to Feb 2006 Direct Support Staff
Education:
University Of Phoenix Houston, TX Oct 2011 Masters of Business Administration in Human Resource ManagementTexas Southern University Houston, TX Aug 2006 to Dec 2009 B. A. in Liberal ArtsLufkin High School Lufkin, TX Aug 1995 to May 1999