America's Health Care Plan (Ahcp) Nov 1, 2015 - Mar 2018
Senior Agency Services Representative
America's Health Care Plan (Ahcp) Nov 1, 2015 - Mar 2018
Agency Services Supervisor
America's Health Care Plan (Ahcp) Feb 2015 - Nov 2015
Asr Ii and Nhic Member Services Representative
America's Health Care Plan (Ahcp) May 2014 - Feb 2015
Agency Services Representative and Nhic Member Services Representative
State Farm Insurance Agency May 2012 - Apr 2014
Office Associate and Ssa
Education:
Portland Community College 2010 - 2013
Associates, Associate of Arts, General Studies
Heald College 2009 - 2010
Skills:
Troubleshooting Customer Service Microsoft Office Computer Hardware Team Leadership Customer Satisfaction Microsoft Excel Leadership Telecommunications Call Center Windows 7 Networking Microsoft Word Windows Computer Repair Powerpoint Technical Support Inventory Management Team Building Wireless Networking Training Call Centers Quality Assurance Visio Software Documentation Analysis Process Improvement Insurance Customer Retention Program Management Sales Management Veterans Marketing Health Insurance Strategic Planning Public Speaking Time Management Outlook Leadership Development Life Insurance Sop Development Business Process Improvement
Interests:
Children Education Poverty Alleviation Disaster and Humanitarian Relief Human Rights Animal Welfare Health
RCS, LLC Gaithersburg, MD May 2004 to Sep 2012 Office Manager / BookkeeperUncommon Threads Gaithersburg, MD Jun 2003 to May 2004 Administrative / Sales Assistant
Education:
U of MD 2007 to 2014 Bachelors in Business Administration
Skills:
Bookkeeping, Quickbooks. Microsoft Office, Office Management
Lorne Skuce Public School Oakville Morocco 1989-1990, Sunningdale Public School Oakville Morocco 1989-1992, Erin Public School Erin Morocco 1992-1997, Erin District High School Erin Morocco 1997-1999