Scan Health Plan
Director, Grievance and Appeals
Arcadian Health Plan Apr 1, 2011 - May 1, 2012
Director, Appeals and Grievances
Molina Healthcare Apr 1, 2011 - May 1, 2012
Director, Grievances and Appeals
Caloptima Jul 1, 2010 - Apr 1, 2011
Manager, Call Center
Unitedhealth Group May 1, 1997 - Dec 1, 2009
Director, Escalation Management
Education:
California State University, Long Beach 1990 - 1993
Masters, Health Care, Health Care Administration
Skills:
Hipaa Managed Care Medicaid Healthcare Medicare Health Insurance Healthcare Industry Hmo Training Call Centers Provider Relations Process Improvement Healthcare Information Technology Health Policy Ppo Utilization Management Network Development Insurance Compliance Microsoft Office