Comcast
Customer Care Supervisor
Intrado May 1998 - Oct 2016
Data Integrity Operations Manager
Intrado 2008 - 2010
Supervisor
Intrado 2005 - 2008
Quality Management Specialist
Intrado 2003 - 2005
Wireless Project Specialist
Education:
University of Phoenix 2002 - 2006
Bachelors
Community College of the Air Force
Skills:
Project Management Telecommunications Team Leadership Integration Vendor Management Management Voip Customer Service Cross Functional Team Leadership Wireless Product Management Program Management Telephony Troubleshooting Business Coaching Data Quality Data Analysis Voice Over Ip Operational Excellence Process Improvement Customer Engagement Ip Ms Project Project Planning Wireless Technologies Pmp Agile Methodologies Software Project Management Visio Call Centers Sales Management Training Leadership