Florida Department of Health
Central Appointment System Manager
Education:
Prospect Hall College 1986
Westside High School 1969
Prospect Hall School of Business
Skills:
Supplies Cards Screening Corrective Actions Adobe Contribute New Hire Orientations Overseeing Vendors Community Special Programs Data Entry Manages Advancement Wic Vouchers Client Access Mentoring Minded Job Satisfaction Medical Records Miami Mailbox Complaints Continuous Monitoring Site Supervision Organizational Structure Assessment Travel 10 Key Florida Voice of the Customer Management Coaching Adding Machine Calls Security Identifies Clerical Medicaid Rules Resolve Monitors Source Accounting Disciplinaries Department of Health Georgia Emerald Nutrition Education Customer Satisfaction System Business Services Healthcare Performance Appraisal Voice Reports County Supervision Agreement Inventory Public Health In Services Medicine Microsoft Excel Training Policy Customer Service Supplemental Progression Printers Test Driven Development Documentation Microsoft Investigation Pilot Projects Analysis Advertising Agency Clerks Laboratory Terminals Ear Economical Fix Protocol Evaluations Data Collection Communication Schedules Client Services Sheets Active Quality Assurance Employee Recognition Operations Values Workshops Weight Timesheet Lake Homes Nutrition Checks Indicators Business Intelligence Cashiering Project Planning Project Coupons Performance Improvement Income Responsibility Internal Audit Policies and Procedures Regulations Efficient Guidelines Windows Vista Special Events Outlook Team Oriented Wip Sustainability Doh System Maintenance Interviews Staff Development Appraisals Meetings Mis Templates Delivery Eligibility Evaluation Negative Height Databases
Dec 2009 to 2000 Central Appointment System ManagerPalm Beach County Health Department West Palm Beach, FL Feb 2007 to Dec 2009 Senior Clerical SupervisorMiami-Dade County WIC and Nutrition Program Miami, FL 1998 to 2007 Appointment System Program OperatorMiami Dade WIC Health Department of Health Nutrition Miami, FL 1994 to 1998 Senior Clerk