Loren A Cheng

US Patent:

20130212175, Aug 15, 2013

Filed:

Feb 15, 2012

Appl. No.:

13/397638

Inventors:

Loren Alfred Cheng - Mountain View CA, US
Pratap Venkataram Prabhu - Sunnyvale CA, US
Vladimir Gregory Korshin - San Francisco CA, US
Shoeb Altaf Omar - Sunnyvale CA, US

International Classification:

G06F 15/16

US Classification:

709204

Abstract:

A social networking system is configured to generate node graphs to handle specific types of customer incident reports. The node graphs comprise data structures that include nodes connected in acyclic graphs. Each node includes a node handler and optionally a user interface widget. Activating a node graph causes a subset of the nodes in the node graph to execute their node handlers. The executing node handlers generate a customer incident resolution that may include information gathering, manual review, and communications to users and third-party systems. Generation of the customer incident resolution through the node graphs allows the social networking system to handle customer incidents consistently, efficiently, and in a scalable manner.

US Patent:

20130262212, Oct 3, 2013

Filed:

Apr 2, 2012

Appl. No.:

13/437823

Inventors:

Dmitry Shevelenko - San Franicsco CA, US
Loren Alfred Cheng - Mountain View CA, US
Christopher Triolo - Commack NY, US
Reshma Khilnani - San Francisco CA, US
Edward Zagat - Mountain View CA, US

International Classification:

G06Q 30/02

US Classification:

705 1427

Abstract:

A social networking systems associates users of the system with a social punch card, credits the social punch card with punches based on actions performed by the users, and provides rewards to the users when the target number of punches for the social punch card is reached. A social punch card includes a definition of an action that will credit a punch to the social punch card, a target number of punches for completing the punch card, and a reward to be provided for reaching the target number of punches. Each of the users associated with a social punch card are connected with at least one other user associated with the social punch card.

US Patent:

20160283067, Sep 29, 2016

Filed:

Jun 13, 2016

Appl. No.:

15/180517

Inventors:

- Menlo Park CA, US
Loren Alfred Cheng - Mountain View CA, US
Matthew Brown - San Francisco CA, US
Jessica Gronski - San Francisco CA, US
Marc Horowitz - San Francisco CA, US
William Jacobs - Mountain View CA, US
Zhengzheng Pan - Fremont CA, US
Xiao Ou Wang - San Francisco CA, US
Joshua Van Dyke Watzman - Mountain View CA, US
Luke Woods - San Francisco CA, US
Rachel Margaret Wong - San Francisco CA, US

International Classification:

G06F 3/0482
G06F 3/0484
H04L 29/08

Abstract:

When a user sees a content item presented by a social networking system, the user may select an option to save the content item. The saved content item may be reinserted in a newsfeed presented to the user, integrated into collections, archived, used for notifications to the user, or otherwise subsequently presented to the user. A plug-in may be used to save content items accessed through websites external to the social networking system. As privacy settings associated with a saved content item are modified, the modified privacy settings are applied to the saved content item, which may prevent the user saving the content item from subsequently viewing the saved content item.

US Patent:

20140207609, Jul 24, 2014

Filed:

Jan 23, 2013

Appl. No.:

13/748222

Inventors:

- Menlo Park CA, US
Loren Alfred Cheng - Mountain View CA, US

Assignee:

Facebook, Inc. - Menlo Park CA

International Classification:

G06Q 30/06
G06Q 50/00

US Classification:

705 267

Abstract:

A social networking system associates a wish list with a user's profile on the system. Additional users connected to the user may add products to the user to the user's wish list. The user is notified of products added to its wish list, allowing the user to approve or reject addition of the products to its wish list. Allowing other users to add products to a user's wish list creates a dialog between users around the added products. Users may also comment on products presented via a wish list page, allowing conversations to be created between users about various products on a user's wish list, enabling further conversation between users.

US Patent:

20140208232, Jul 24, 2014

Filed:

Jan 23, 2013

Appl. No.:

13/747714

Inventors:

- Menlo Park CA, US
Loren Alfred Cheng - Mountain View CA, US
Matthew Brown - San Francisco CA, US
Jessica Gronski - San Francisco CA, US
Marc Horowitz - San Francisco CA, US
William Jacobs - Mountain View CA, US
Zhengzheng Pan - Fremont CA, US
Xiao Ou - San Francisco CA, US
Joshua Van Dyke Watzman - Mountain View CA, US
Luke Woods - San Francisco CA, US
Rachel Margaret Wong - San Francisco CA, US

International Classification:

G06F 3/0482

US Classification:

715753

Abstract:

When a user sees a content item presented by a social networking system, the user may select an option to save the content item. The saved content item may be reinserted in a newsfeed presented to the user, integrated into collections, archived, used for notifications to the user, or otherwise subsequently presented to the user. A plug-in may be used to save content items accessed through websites external to the social networking system. As privacy settings associated with a saved content item are modified, the modified privacy settings are applied to the saved content item, which may prevent the user saving the content item from subsequently viewing the saved content item.