Lori J Jerkatis

Chief Of Staff: Security, Privacy And Continuity; Head Of Strategy And Programs

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Location:

Oxnard, CA

Industry:

Information Technology And Services

Work:

LM Jerkatis, Inc. - Greater Chicago Area since Jun 2012
Project Manager & Change Management Consultant (Contractor)
RSA Medical - Naperville, IL Jan 2011 - Jun 2012
Director, Life Operations
Lextech Global Services - Naperville, IL Jul 2010 - Jan 2011
Sr. Project Manager - Interim Position
CIGNA Group Insurance - Greater Chicago Area Jun 2009 - Jan 2010
Director, Client Strategy
Closet Factory - Woodridge & Naperville, IL Jul 2004 - Jan 2009
COO

Education:

Six Sigma Green Belt 2008 - 2008
Green Belt, Process Improvement Indiana University - Kelley School of Business 1986 - 1990
Bachelor of Science, Marketing

Skills:

Process Improvement
Leadership
Change Management
Project Management
Strategic Planning
Vendor Management
Team Building
Six Sigma
New Business Development
Contract Negotiation
Customer Service
Mentoring
Quality Assurance
Account Management
Operations Management
Insurance
Problem Solving
Executive Management
Budgeting
Direct Sales
Microsoft Office
Public Speaking
High Energy Level
Strategy Development
Operations
Health Insurance
Hipaa
Customer Relations
Consultative Selling
Key Account Management
Strategic Leadership
Client Relationship Building
Operational Excellence
Call Center
Quality Control
Presentations
Comfortable Working Independently
Dedication To Continuous Improvement
Business Process Design
Process Engineering
Regulatory Requirements
Customer Acquisition
Organizational Effectiveness
Deadline Driven
Goal Oriented
Staff Management
Performance Metrics
Matrix Management
Business Process Improvement
Tqm

Interests:

Wellness Initiatives
Writing
Green Initatives
Additional Learning
Economic Empowerment
Politics
Civil Rights and Social Action
Good Books
Environment
Additional Learnings
Mentoring Women and New Professionals
Public Speaking
Education
Tennis
Healthcare Reform
Green Initiatives
Health

Languages:

English

Certifications:

A Spice Provisional Assessor
Six Sigma Green Belt
Competent Communicator

Lori Jerkatis Naperville, IL

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Work:

RSA Medical

Jan 2011 to Present
Director of Life Operations LEXTECH GLOBAL SERVICES
Lisle, IL
2010 to 2011
Sr. Project Manager CIGNA
Chicago, IL
2009 to 2010
Director, Client Strategy CLOSET FACTORY
Naperville, IL
Jun 2004 to Dec 2009
COO CONCENTRA
Naperville, IL
2003 to 2004
VP, Post Payment Operations WELLPOINT HEALTH NETWORKS
Bolingbrook, IL
2000 to 2003
Director, Operations COUNTRY INSURANCE
Bloomington, IL
1998 to 2000
Product Manager, HMO Operations

Education:

Chicago Deming Association
Oak Brook, IL
2010 to 2010
Six Sigma Greenbelt Indiana University
Indianapolis, IN
BS in Marketing

Skills:

People management, Process Improvement, Policy, Regulatory Compliance, Call Center, Presentations, Contract Negotiation, Sales, Project Management, P&L, Client/Relationship Management, Metrics Management, Matrix Management, Planning, Resourcing, Reporting, Troubleshooting, Budget Development & Management, Quality Control, Organization, Multi-disciplinary Projects, Cross-functional Team Management, Complex Problem Resolution