Skills:
Install, configure and troubleshoot PC hardware, install, configure, maintain and troubleshoot Windows 9x/NT4.0, 2K, XP, Vista, 7, 2003, 2008, LAN/WAN, DHCP, WINS, IIS, DNS Ethernet & TCP/IP networks, Active Directory-create user/groups, assign rights/permissions; support applications including Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook, Visio, Packet Tracer, VMware, Linux, Android, iOS, Mac OSX, Ability to explain issues and provide resolutions to non-technical users