Lynn J Graham

US Patent:

20020111727, Aug 15, 2002

Filed:

Feb 15, 2001

Appl. No.:

09/784603

Inventors:

Randy Vanstory - New Braunfels TX, US
Lynn Graham - The Woodlands TX, US
Richard Davis - Tomball TX, US

International Classification:

G06F019/00

US Classification:

701/033000, 701/029000

Abstract:

The present invention may also provide for a network based automotive service monitoring system having one or more video transmission devices, the video transmission devices being positioned within one or more service bays to allow viewing of the service event. The system may include one or more user computers operated by the one or more users and one or more network servers, the network servers in communication with the one or more user computers, the network server being configured to relay video transmissions of the service event from the one or more video transmission devices to the one or more user computers via a communications network.

US Patent:

20020111844, Aug 15, 2002

Filed:

Feb 15, 2001

Appl. No.:

09/784791

Inventors:

Randy Vanstory - New Braunfels TX, US
Lynn Graham - The Woodlands TX, US
Richard Davis - Tomball TX, US

International Classification:

G06F017/60

US Classification:

705/008000

Abstract:

The present invention may include a network based automotive service event scheduling and monitoring system. The network based automotive service event scheduling and monitoring system may include at least one customer computer and at least one service event coordinator in communication with the customer computer. The service event coordinator may include a service arrangement module, a service event module, and a service history module.