Project Manager at Vitera Healthcare Solutions, formerly Sage
Location:
Tampa/St. Petersburg, Florida Area
Industry:
Information Technology and Services
Work:
Vitera Healthcare Solutions, formerly Sage - Tampa, FL since Jan 2010
Project Manager
Sage Feb 2009 - Jul 2011
Premier Customer Support Manager
Sage Oct 2007 - Feb 2009
Level I Customer Support Manager
Sage, formerly Emdeon May 2003 - Oct 2007
Level II Customer Support Manager
Medical Manager Health Systems > WebMD > Emdeon Jun 1998 - May 2003
Customer Help Desk Technician IV
Education:
ASPE 2011 - 2011
Certificate, Agile Product Owner
Pragmatic Marketing 2010 - 2010
Certificate, Pragmatic Marketing
California State University-Northridge 1992 - 1994
BS, Microbiology
Bryman College 1992 - 1992
Certificate, Medical Assisting
Santa Monica College 1988 - 1991
AA, General Science
Skills:
Process Improvement Cross-functional Team Leadership Enterprise Software Troubleshooting Software Implementation Product Management Project Management Team Management Training Team Building EDI Leadership Business Process Healthcare Information Technology HIPAA Practice Management
Vitera Healthcare Solutions, formerly Sage - Tampa, FL since Jan 2010
Project Manager
Sage Feb 2009 - Jul 2011
Premier Customer Support Manager
Sage Oct 2007 - Feb 2009
Level I Customer Support Manager
Sage, formerly Emdeon May 2003 - Oct 2007
Level II Customer Support Manager
Medical Manager Health Systems > WebMD > Emdeon Jun 1998 - May 2003
Customer Help Desk Technician IV
Education:
ASPE 2011 - 2011
Certificate, Agile Product Owner
Pragmatic Marketing 2010 - 2010
Certificate, Pragmatic Marketing
California State University-Northridge 1992 - 1994
BS, Microbiology
Bryman College 1992 - 1992
Certificate, Medical Assisting
Santa Monica College 1988 - 1991
AA, General Science
Skills:
Process Improvement Cross Functional Team Leadership Enterprise Software Troubleshooting Software Implementation Product Management Project Management Team Management Training Team Building Edi Leadership Business Process Healthcare Information Technology Hipaa Practice Management Software Documentation Performance Management Program Management Technical Support Salesforce.com Management Business Analysis Sharepoint Integration Vendor Management Software Project Management Ehr Customer Satisfaction Revenue Cycle Product Development Visio Quality Assurance Healthcare Change Management Strategy Health Information Exchange Data Analysis Agile Methodologies Emr Business Process Improvement Business Intelligence Hl7 Saas Organizational Development Requirements Analysis
Interests:
Children Education Environment Science and Technology Human Rights Animal Welfare Arts and Culture Health