Malena Williams

Customer Service Supervisor

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Location:

Ogden, UT

Industry:

Financial Services

Work:

Rentreporters
Customer Service Supervisor
Wayfair Dec 2017 - Aug 2018
Customer Service Manager Ii
Wayfair Feb 1, 2016 - Dec 2017
Customer Service Email Manager
Black Turtle Services Sep 2015 - Feb 2016
Operations Manager
Black Turtle Services Aug 2013 - Sep 2015
Supervisor

Education:

Skills:

Leadership
Team Building
Call Centers
Customer Satisfaction
Process Improvement
Leadership Development
Sales
Team Leadership
Coaching
Quality Assurance
Outlook
Quality Management
Organizational Development
Process Management
Performance Management
Customer Service
Management
Contact Centers
Sales Operations
Task Management
10 Key
Creative Problem Solving
Stress Management
Time Management
Sales Management
Change Management
Microsoft Office
Quality Improvement
Team Management
Training
Microsoft Excel
Operations Management
Business Process Improvement
Project Staffing
Microsoft Suites
Talent Acquisition
Healthcare
Insurance
Quality Control
Team Motivation
Sales Management Coaching
Attendance Management
Avaya
Salesforce

Interests:

Education
Science and Technology
Human Rights
Arts and Culture
Health

Languages:

English

Malena Williams

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Malena Puga Williams

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Skills:

Microsoft Excel
Microsoft Office
Microsoft Word
Ventas