Owen County Public Library
Reference Specialist
Indiana University Aug 2009 - Dec 2010
Shelf Prep Assistant
Center For Disability Information and Referral Apr 2008 - Aug 2008
Library Assistant
Education:
Indiana University Bloomington 2007 - 2010
Master of Library & Information Studies, Masters, Information Science
Franklin College 2003 - 2007
Bachelors, Bachelor of Arts, English, Spanish
Indiana University (Bloomington)
Master of Library & Information Studies, Masters, Information Science
Skills:
Library Reference Library Research Library Library Science Digital Libraries Online Research Archival Research Computer Proficiency English Spanish Customer Service Newsletters Books Library Instruction Information Literacy Collection Development Special Collections Virtual Reference Academic Libraries Cataloging Interlibrary Loan Library 2.0 Archives History Information Retrieval Dublin Core Electronic Resources Reader's Advisory Digitization Library Management Information Management Public Libraries Museum Collections Integrated Library Systems Instructional Technology Metadata Ead Digital Preservation Archival Processing Metadata Standards Public Services Microsoft Outlook Office 365 Email Spreadsheets Word Processing Microsoft Word Microsoft Excel Microsoft Powerpoint Technical Support Android
Languages:
English Spanish
Certifications:
Public Librarian Certification Office 365: Learning Outlook Learning Office 365 Learning Word Desktop (Office 365) Learning Excel Online (Office 365) Office 365 New Features Learning Outlook Desktop (Office 365) Influencing Others Android Tips and Tricks Leading With Emotional Intelligence Establishing Credibility As A Speaker Customer Service: Handling Abusive Customers Learning Onedrive Being Positive at Work Managing Depression In the Workplace Finding Your Introvert/Extrovert Balance In the Workplace Effective Listening Word Tips and Tricks What To Do When You Are Bullied at Work Holding Yourself Accountable Performing Under Pressure Discovering Your Strengths Writing Formal Business Letters and Emails Learning Word Online (Office 365) Acting Decisively Delivering Bad News Effectively Developing A Learning Mindset Word Essential Training (Office 365) Customer Service: Problem Solving and Troubleshooting Learning Agility Recharge Your Energy For Peak Performance Managing Stress For Positive Change Excel In the Real World Excel: You Can Do This Marketing Tools: Social Media Excel: Tracking Data Easily and Efficiently Creating the Conditions For Others To Thrive Creative Thinking Word Quick Tips Leading With Intelligent Disobedience Balancing Multiple Roles As A Leader Market Trends and How To Identify Them Learning Impact: the Importance of Storytelling Prioritizing Your Tasks Being the Best You: Self-Improvement Modeling Interpersonal Communication Communicating Across Cultures Learning Chrome Os Learning Pc Maintenance and Performance Windows 10 New Features Being An Effective Team Member