Mani I Berenji

Zendesk Manager Samsung Ecommerce

view source

Location:

707 Pasco Pl northeast, Renton, WA 98059

Industry:

Computer Software

Work:

Samsung Electronics - Palo Alto, CA since Mar 2013
Service and Operations, Senior Specialist
Square Enix - El Segundo, CA Nov 2011 - Mar 2013
Senior Manager of Operations
Square Enix Inc Apr 2008 - Nov 2011
In-Game Support Manager
Square Enix Apr 2007 - Apr 2008
Assistant Lead Game Master
Square Enix Apr 2006 - Apr 2007
Senior Game Master

Education:

Skills:

Mmorpg
Video Games
Mmo
Online Gaming
Customer Service
Computer Games
Budgets
Mobile Devices
Start Ups
Sharepoint
Project Management
Employee Relations
Outsourcing Management
Operations Management
Customer Support
Project Planning
Disciplinaries
Community Sites
Powerpoint
Forecasting
Vendor Management
Microsoft Excel
Data Analysis
Performance Analysis
Coaching Staff
Key Performance Indicators
Personnel Development
Project Execution
Project Evaluation
Excel
Supervisory Skills
Conducting Interviews
Hiring/Firing
Disciplinary Actions
Staffing Analysis
Schedule Analysis
Budgeting
Revenue Projections
P&L
Procedure Development
Atlassian Jira
Confluence
Goal Oriented
Goal Development
Workshop Development
Production Planning
Flow Charts
Itil V3 Foundations Certified
Pmp
Sql

Interests:

Art
Interactive Entertainment
Staff Coaching
Health
Children
Education
Environment
Science and Technology
Music
Human Rights
Civil Rights and Social Action
3D Modeling
Poverty Alleviation
Disaster and Humanitarian Relief
Social Services
Project Management
Economic Empowerment
Politics
Animal Welfare
Arts and Culture

Certifications:

License 4233152E1
License Exin, License 54581.20440226
Project Management Institute, License 4233152E1
Exin, License Exin, License 54581.20440226
Edx
Edx Verified Certificate For Data Science Orientation
Edx Verified Certificate For Querying With Transact-Sql
Project Management Professional (Pmp)®
Itil® Foundation Certificate In It Service Management

Food Server

view source

Work:

Mani Berenji

view source