Manu K Sagar

Modality Performance Specialist - Image Guided Therapy - Services And Solutions Delivery, Na

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Location:

Alpharetta, GA

Industry:

Medical Devices

Work:

Philips
Modality Performance Specialist - Image Guided Therapy - Services and Solutions Delivery, Na
Philips
Senior Manager, Service Parts Ordering and Installed Base - Customer Service Operations N.a
Philips Jul 2010 - Sep 2015
Manager, Service Parts Ordering - Service Operations N.a
Philips Feb 2010 - Jul 2010
Supervisor, Service Parts Ordering - Customer Service Operations N.a
Philips Sep 2009 - Feb 2010
Customer Support Specialist - Supervisor Assignment

Education:

Southern Polytechnic State University 2010 - 2014
Masters Southern Polytechnic State University 1998 - 2003
Bachelors, Bachelor of Science, Telecommunications, Engineering

Skills:

Process Improvement
Training
Team Leadership
Sap
Change Management
Cross Functional Team Leadership
Customer Service
Project Management
Pacs
Operations Management
Field Service
Visio
Customer Satisfaction
Medical Imaging
Engineering
Call Centers
Performance Management
Key Performance Indicators
Supervising
Microsoft Sql Server
Powerpoint
Performance Improvement
Can Do Approach
Hands on Training
Communication Skills
Desktop Application Support
Lead A Team
Hands on Approach
Customer Service Training
Database Administration
Access Database
Project Support
Job Coaching
Transition Management
Amdocs Clarify
Call Center
Performance Appraisal
Performance Reporting
Hardware Support
Personnel Supervision
Interview Skills
Perseverance
Mentoring
Great Motivator
World Class Customer Service
Issues Managment
Customer Escalation Management
Member of A Team
Oral and Written Communication Skills
Written and Oral Presentation Skills

Languages:

English
Punjabi
Hindi

Manu Sagar

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