Manuel Prieto

Director Of Contact-Center Virtualization Consulting Services.

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Position:

Director, Implementations and Consulting Services at Arise Virtual Solutions Inc.

Location:

Miami/Fort Lauderdale Area

Industry:

Outsourcing/Offshoring

Work:

Arise Virtual Solutions Inc. - Fort Lauderdale, FL since Jan 2007
Director, Implementations and Consulting Services
Willow CSN, Inc. Feb 2006 - Dec 2006
Lead, Instruction & Evaluation
MP Training Solutions Jan 2003 - Jan 2006
Owner, Sr. Training Consultant
Charles Schwab & Co., Inc. May 2001 - Dec 2002
Quality Consultant
Charles Schwab & Co., Inc. Mar 2000 - Mar 2001
Retirement Specialist

Education:

Project Management Institute (PMI) 2011 - 2011
Troy University 1994 - 1997

Skills:

International Project Management
Program Management
Certified Project Manager
Remote Team Management
Project Management
Training
Management
Instructional Design
BPO
Outsourcing
Call Center
Customer Experience
Business Transformation
Team Management
Team Leadership
Cross Functional Team Building
Virtualization
Curriculum Development
Curriculum Innovation
Fully bilingual English
Bilingual Communications
Public Speaking
Program Facilitation
Workshop Facilitation
Call Centers
Operations Management
Virtual Teams
Telecommunications
Consulting
Business Process Improvement
Process Improvement
Vendor Management

Interests:

PMI, Project Management, IT, Training and Development, Expertise Requests, Reference Requests, Reading, Intelectual Discourse, Windsurfing, Mountainbiking, Snowboarding, Tennis, Cinema, Ventures, Adventures

Manuel Prieto Miami, FL

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Work:

US Med Supplies
Doral, FL
Jan 2011 to Jan 2013
Customer Service Representative STAR CLIPPERS CRUISE LINES
Miami, FL
Dec 2008 to Jan 2011
Cruise Consultant ROYAL CARIBBEAN INTERNATIONAL
Miami, FL
May 2004 to Dec 2008
Lead Access Coordinator

Education:

BUSINESS COLLEGE OF TECHNOLOGY
Miami, FL
2000 to 2002
Certificate MIAMI LAKES SENIOR HIGH
Miami, FL
1984 to 1987

Manuel Prieto Miami, FL

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Work:

US Med Supplies
Doral, FL
Jan 2011 to Jan 2013
Customer Service Representative STAR CLIPPERS CRUISE LINES
Miami, FL
Dec 2008 to Jan 2011
Cruise Consultant ROYAL CARIBBEAN INTERNATIONAL
Miami, FL
May 2004 to Dec 2008
Lead Access Coordinator

Education:

BUSINESS COLLEGE OF TECHNOLOGY
Miami, FL
2000 to 2002
Certificate MIAMI LAKES SENIOR HIGH
Miami, FL
1984 to 1987

Manuel Lopez Prieto

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Specialties:

General Practice

Education:

Instituto Superior De Ciencias Medicas De La Habana (1978)