Marc L Picerno

Call Center Operator

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Location:

36-36 33Rd St, Long Island City, NY 11105

Industry:

Consumer Goods

Work:

Indepent Consultant Jul 2010 - Jan 2015
Customer Service Sales
Tunstall Americas Jul 2010 - Jan 2015
Call Center Operator
Trinton Technologies Aug 2012 - Feb 2013
Sales Agent, Customer Care Provider
Evergreen Impact Feb 2012 - Mar 2012
Independent Contractor
Currently Jun 2010 - Sep 2011
Looking For Opportunities

Education:

Skills:

Team Building
Customer Satisfaction
Leadership
Customer Service
Sales
Sales Management
New Business Development
Social Networking
Communication
Management
Training
Negotiation
Coaching
Sales Operations
Time Management
Retail
Visionary Thinking
Account Management
Customer Retention
Customer Servive
Cold Calling
Team Leadership
Inventory Management
Selling
Teamwork
Customer Experience
Cross Functional Team Leadership
Team Management
Qualifying Prospects
Direct Sales
Business Development
Knowledge Discovery
Knowledge Management
Vendor Management
Process Improvement
Lead Generation
Telecommunications
Pro Active
Presentation Coaching
Call Center
Merchandising
Imaginative
Prospecting Customers
Bargaining
Encourager
Trainable
Coachable
Cash Handling Experience

Marc Picerno

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Location:

Providence, RI

Industry:

Telecommunications

Marc Picerno Warwick, RI

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Work:

MJ and Sons

Feb 2012 to 2000
Cashier Customer Service CSI/CVS
Lincoln, RI
Oct 2014 to Dec 2014
Call Center Specialist Triton Industries
Mansfield, MA
Sep 2011 to Feb 2012
Sales Associate currently

Jun 2010 to Sep 2011
Looking for opportunities Verizon

Mar 1998 to Jun 2010
live source, operator All Hail To Resale

Mar 2007 to Sep 2007
owner Northeast Maintenance Supply
Warwick, RI
Apr 1983 to Jul 1987
Sales Supervisor

Education:

learning connection
Providence, RI
Jan 2006 to Jan 2007
Marketing through the mail Nets
Warwick, RI
Jan 2005 to Jan 2006
Audio Science learning connection
Jan 2000 to Jan 2001
None in drip marketing la salle academy
Jan 1970 to Jan 1974
High School in College Prep

Skills:

Imaginative, Telecommunications, Sales Management, Visionary Thinking, Team Building, team player, Visionary, able to expand on new ideas. Serving customers, helping to create a special relationship with company and self. Very pleasing to talk, listens to every new idea and works to carry out them. Ran call center on third shift. Multi tasker, skill in negotiations. Customer service professional, with many years of experience.