11251 S State St APT G303, Sandy, UT 84070 • (916)8712451
11251 State St, Sandy, UT 84070
Granite Bay, CA
Lehi, UT
Work
Company:
Mozy
Jan 2011
Address:
Mozy Pleasant Grove Utah
Position:
L2 technical support engineer
Education
Degree:
Business Information Systems
School / High School:
Utah Valley University
2008 to 2013
Specialities:
Management Information Systems, General
Skills
Cloud Computing • Customer Service • Storage • Technical Support • Virtualization • Vmware • Servers • Saas • Windows Server • Vmware Esx • Windows • Troubleshooting • Vsphere • Os X • Windows 7 • Operating Systems • Software Installation • Disaster Recovery • Leadership • Enterprise Software • Software As A Service • Salesforce.com • Computer Hardware • Training • Mac Os • Linux • Management • Rest • Private Cloud • Hybrid Cloud • Microsoft Office • Servicenow • Salesforce • Team Leadership • Customer Relationship Management • Information Technology • It Service Management • Account Management • System Administration • Pivot Tables • Onboarding • Continuous Improvement • Microsoft Excel • Employee Training • Reporting • Kpi Dashboards • Kpi Reports • New Hire Training
Mozy - Mozy Pleasant Grove Utah since Jan 2011
L2 Technical Support Engineer
KeyBank Jan 2009 - Jan 2011
Teller
CarMax May 2008 - Dec 2008
Sales
Education:
Utah Valley University 2008 - 2013
Business Information Systems, Management Information Systems, General
Skills:
Cloud Computing Customer Service Storage Technical Support Virtualization Vmware Servers Saas Windows Server Vmware Esx Windows Troubleshooting Vsphere Os X Windows 7 Operating Systems Software Installation Disaster Recovery Leadership Enterprise Software Software As A Service Salesforce.com Computer Hardware Training Mac Os Linux Management Rest Private Cloud Hybrid Cloud Microsoft Office Servicenow Salesforce Team Leadership Customer Relationship Management Information Technology It Service Management Account Management System Administration Pivot Tables Onboarding Continuous Improvement Microsoft Excel Employee Training Reporting Kpi Dashboards Kpi Reports New Hire Training
Languages:
English
Certifications:
License 127692 License 61Sfbesz2Jr4Kene License Comp001020936516 License 10284424 Vmware, License 127692 Emc, License 61Sfbesz2Jr4Kene Comptia, License Comp001020936516 Linux Professional Institute, License Comp001020936516 Suse, License 10284424 Vmware Certified Professional 5 Emc - Information Storage and Management V2 Comptia Linux (Powered By Lpi) Linux Professional Institute & Comptia Linux+ (Lpic-1) Suse Certified Linux Administrator (Suse Cla) Suse Linux Enterprise Server 11 Comptia Linux (Powered By Lpi) Itil Foundation Certificate In It Service Management Leadership Development Program (Lead)
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