Favorite Healthcare Staffing for BCFS San Antonio, TX May 2014 to Aug 2014 Direct Care WorkerMCNA Dental San Antonio, TX Dec 2011 to Oct 2012 Member Service RepresentativeAmerican National Insurance Company San Antonio, TX Nov 2005 to Feb 2007 Life Insurance Agent
Education:
Palo Alto College San Antonio, TX 2010 to 2014 AAS in Science and Pre-nursingNational Institute of Technology now is Everest San Antonio, TX 1997 to 1998 Certificate in Business OperationsSouthwest High School San Antonio, TX 1992 to 1997 Diploma in High School
May 2014 to 2000 Loss Mitigation SpecialistJP Morgan Chase Bank Coppell, TX Mar 2013 to Aug 2013 Mortgage Banking Executive Office Customer Care Specialist I AnalystJP Morgan Chase Bank Arlington, TX Feb 2009 to Mar 2013 MB Customer Assistance Escalation SpecialistJP Morgan Chase Bank Arlington, TX Feb 2009 to Feb 2009 Mortgage Banking Foreclosure SpecialistJP Morgan Chase Bank Arlington, TX Jan 2007 to Feb 2009 Card Service Call Quality AnalystJP Morgan Chase Bank Arlington, TX Feb 2005 to Jan 2007 Bilingual Customer Service SpecialistFederal Emergency Management Agency Lewisville, TX Nov 2004 to Jan 2005 Bilingual Application Processing Specialist
In Person Assistance NavigatorHouse Cleaning Services San Antonio, TX Jun 2007 to Nov 2014 Administrative Support/House CleaningAmerican Home Medical San Antonio, TX Apr 2010 to Nov 2012 Home ProviderFiesta Mart Houston, TX Mar 2007 to Jun 2007 Cashier
Skills:
Bilingual: English and Spanish, Accountable and Dependable,Type 30 WPM, Collections, HIPPA Trained, Charting and Scheduling, Store Inventory, Self-starter and able to multi task, Attention to detail, Work very well under pressure, Excellent Customer service, Always motivated to do well in ensuring the constant progress of a company in every aspect., Act with Integrity, Team player ,Compassionate
Mar 2006 to 2000 Primary Care Sales RepresentativeUCB Pharma, Inc Bronx, NY Jan 2004 to Mar 2006 Primary Care Sales RepresentativeCanon Business Solutions NewYork, NY, US Aug 2002 to Jan 2004 Account Representative
Education:
New York State University FIT New York, NY May 2002 B.S. in Advertising and Marketing Communications
Skills:
Client Development/Focus Persuasive Communication Skills Mentor/Motivator Goal Oriented Customer Relationship Building, Negotiation Tactics, Professional Presentation, Business Management,Creative Thinker