CoreLogic since Aug 2005
Sales Support
CoreLogic since Apr 2005
Key Account Manager
New Century Mortgage Mar 2004 - Mar 2005
Customer Service Internet Help Desk
MBNA America Mar 2002 - Feb 2004
Customer Satisfaction Specialist
Verizon Wireless May 2001 - Feb 2002
Fraud Coordinator
Education:
Saddleback Jr. College 1975 - 1976
n/a
none
Skills:
Customer Service Call Centers Customer Satisfaction Account Management Customer Retention Vendor Management Business Development Analytics Management Call Center Customer Experience