Mark Arthur Hessinger from 17505 Captain Ardrey Rd, Charlotte, NC 28277, age 63, Phone: (860)8997017

Name / Title

Company / Classification

Phones & Addresses

Mark Hessinger
Director

Gerber Technology
Industrial Automation · Sale And Service Of Computer Aided Design And Manufacturing Equipment · Designs, Develops, Manufactures, Markets, And Services Computer- Controlled Systems And Software For Product Design, Marker-Making (Nesting), Spreading, Labeling, Cutting And Handling Flexible Materials. · Custom Computer Programing · Computer Programming Svc Mfg Computer Peripherals Mfg Metalworking Mach Mfg Conveyors/Equipment Mfg Textile Machinery · Computer Systems Design · Whol Medical/Hospital Equipment · Textile Machinery Mfg

24 Industrial Park Rd W, Tolland, CT 06084
24 Industrial Park Rd West  , Tolland, CT 06084
24 Industrial Park Rd W  , Tolland, CT 06084
433 Paseo De Peralta  C/O National Registered Agents, Santa Fe, NM 87501
(860)8718082, (800)8263243, (860)8962028, (860)8962008

Mark Hessinger
Executive Director, Services, Vice-President

Gerber Scientific Inc.
Industrial Automation · Manufactures Signs Ad Specialties Art Graphic Design Ophthalmic Goods and Computer Peripherals · Mfg Signs/Ad Specialties Coml Art/Graphic Design Mfg Ophthalmic Goods Prepackaged Software Svc Mfg Computer Peripherals · Provides Customer Solutions for Sign Making and Specialty Graphics Apparel and Flexible Matrials and Opthalmic Lens Processors · Software Publishers

24 Industrial Park Rd W, Tolland, CT 06084
C/O Tracy Chartier, Tolland, CT 06084
83 Gerber Rd W, Wapping, CT 06074
55 Gerber Rd E, South Windsor, CT 06074
(860)6441551, (860)6444301, (860)8718082, (860)6437039

Resumes

Vice President Global Customer Services

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Location:

17505 Captain Ardrey Rd, Charlotte, NC 28277

Industry:

Mechanical Or Industrial Engineering

Work:

Gerber Scientific Inc. - Tolland, CT, USA since Apr 2012
Vice President and General Manager Services Business Unit
Gerber Scientific Inc. - Tolland, CT, USA since Apr 2012
Vice President Quality and Customer Experience
Gerber Scientific, Inc. May 2005 - Apr 2012
Executive Director Worldwide Customer Service
Gerber Technology Feb 2003 - May 2005
Executive Director Worldwide Customer Service
Gerber Technology GmbH Mar 2001 - Jan 2003
Director Customer Service EMEA

Education:

Massachusetts Institute of Technology - Sloan School of Management 2010 - 2011
Executive Education, Advanced Certificate for Executives - Management, Innovation and Technology The Open University 1998 - 2000
MBA, General Management University of California, Berkeley 1985 - 1986
Lehigh University 1978 - 1982
BS, Electrical Engineering Gen. D. MacArthur H.S. 1975 - 1978

Skills:

Cross Functional Team Leadership
Strategy
Process Improvement
Leadership
Change Management
Six Sigma
Product Development
Continuous Improvement
Operations Management
Program Management
Business Process Improvement
Crm
Integration
Business Strategy
Strategic Planning
Customer Experience
Business Process
Logistics
Service Management
Customer Service
Manufacturing
Project Planning
Customer Satisfaction
Product Management
Sap
Service Delivery
Professional Services
Start Ups
Key Account Management
Quality Assurance
Lean Manufacturing
Supply Chain Management
Net Promoter Score
Training
Operational Excellence
Acquisition Integration
Achieving Results
Service Design
Mergers and Acquisitions
P&L Management
Sales Operations
Key Account Development
Multi Cultural Team Building
Testing
Sap R/3 Customer Service
Pre Sales
Budgets
Multi Site Operations
Project Portfolio Management
M2M

Interests:

Industry Speaking Engagements
Customer Experience
Leadership
Exercise
Technology
2014
Customer Contact
Home Improvement
Reading
Mentorship
Home Decoration
2009
Interlog
Gardening
Outdoors
Electronics
Omega Score Customer Experience
Fitness
Music
2011
2012
2007
Movies
Other Interests
Smarter Services Symposium
Kids
Diet
2016
Travel
Chief Service Officer
Coaching
Traveling
Field Service
2010
2008
Reverse Logistics
Warranty Management

Languages:

English
German
French

Certifications:

Certified Manager of Quality / Organizational Excellence
Six Sigma Green Belt
Cmmi For Services
Senior Project Management
Fundamentals of Engineering (Eit)
Asq, License 16971
Asq, License 9515
Software Engineering Institute | Carnegie Mellon University
Mce - [Management Centre Europe]
Commonwealth of Virginia, License 12075
License 16971
License 9515
License 12075