Apple Feb 2013 - Sep 2013
Fraud Prevention Supervisor
Tangoe Feb 2013 - Sep 2013
Implementation Project Manager
Apple Sep 2011 - Feb 2013
Order Support Supervisor
Apple Feb 2010 - Sep 2011
Program Support Lead For Worldwide Training and Certification
Apple Feb 2006 - Feb 2010
Education and Enterprise Sales Support
Education:
Texas State Technical College Waco 1995 - 1997
Associates, Telecommunications, Computer Systems
Texas State Technical College
Associates, Telecommunications, Computer Systems
Skills:
Supervisory Experience Process Improvement Customer Focused Service Connecting People Customer Satisfaction Networking Product Management Os X Mac Account Management Online Fraud Fraud Detection Loss Prevention Ilife Awesomeness Sap Customer Service Iwork Team Leadership Project Management Cross Functional Team Leadership Management Sales Leadership Program Management Call Centers