Mark R Muir

US Patent:

20230020125, Jan 19, 2023

Filed:

Jul 15, 2021

Appl. No.:

17/376678

Inventors:

- Boston MA, US
Kevin Johnson - Northborough MA, US
Mark Muir - Dunstable MA, US
Abhishek Kumar - Kissimmee FL, US

International Classification:

G06Q 30/00
G10L 17/24
G10L 15/26

Abstract:

A computerized method is provided for digitally signing a digital document related to a transaction request from a customer. The method includes receiving, by a computing device, data related to the transaction request from the customer via a web-based interface. Receipt of the transaction data initiates a request session. The method also includes recording during the request session a voice signature sample from the customer via the web-based user interface and verifying the customer for the transaction request by comparing the voice signature sample with a stored voice print of the customer. Further, a consolidated record for the transaction request is generated that includes the transaction data and the transaction result. The digital document is populated with the transaction data if the customer is verified, where the digital document is treated as being digitally signed by the customer.