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Partner and Principal - People Advisory Services
Nga Human Resources, An Alight Company Feb 2014 - Mar 2018
Senior Vice President, Enterprise Account Management
Nga Human Resources, An Alight Company Feb 2014 - Jan 2017
Senior Vice President Operations
Xerox Jan 2012 - Feb 2014
Vice President Operations
Acs Mar 2008 - Jan 2012
Executive Managing Director
Education:
University of Southern California 1990 - 1993
Bachelors, Bachelor of Arts, English
Crespi High School 1986 - 1988
Skills:
Outsourcing Service Delivery Crm Management Leadership Business Process Improvement Bpo Vendor Management Change Management Human Resources Operations Management Solution Architecture Program Management Process Improvement Peoplesoft Strategy Business Process Contract Negotiation Erp Strategic Planning Business Process Outsourcing Project Management Business Analysis Management Consulting Call Center Customer Relationship Management Performance Management Cross Functional Team Leadership Global Outsourcing Sales Integration Call Centers Enterprise Resource Planning Call Center Solutions Sap Business Transformation Business Intelligence Solution Design It Strategy