CDS Global - Des Moines, IA since Feb 2012
Senior Product Business Analyst
CDS Global - Des Moines, IA Nov 2010 - Feb 2012
Technical Project Manager
CDS Global Jul 2006 - Nov 2010
Senior Desktop Support Specialist
CartêGraph Systems, Inc Apr 2004 - Jul 2006
Technical Support Specialist
University of Wisconsin Jan 2002 - Dec 2003
Office of Information Technology Help Desk
Education:
University of Iowa - Henry B. Tippie School of Management 2009 - 2011
Master, Business Administration
University of Wisconsin-Platteville 1998 - 2003
Bachelor of Science, Electrical Engineering; Digital Design and Control Systems
Skills:
Technical Support Troubleshooting Project Management Process Improvement Hardware Business Analysis Leadership Networking Product Management Windows 7 Customer Service Visio Databases Access Product Development Windows Computer Hardware Microsoft Office Patience Sprint Planning Citrix Vmware Management Team Leadership Pragmatic Marketing Certification Product Road Mapping Agile Environment Analysis of Business Problems/Needs Business Analysis Planning and Monitoring